Resources
AI chatbots are becoming increasingly popular in today’s world, especially in hospitality. With many advantageous benefits like enhancing customer experience, improved operational efficiencies, instant responses to customer queries, 24 hour availability, and the list goes on. It is without doubt that AI chatbots are extremely important in the future of hotel businesses. This brings us to the article. The article will explain the benefits of having an AI Chatbot for your website. It will give you six reasons as to why you should get an AI Chatbot for your hotel company and will give you a suggestion to this chatbot. ... Read More
Ever since the pandemic of covid-19, staff shortages and costs have become a real problem for hotels. However, with new technologies, hotels are able to reduce staff and cost in the long term - providing them with solutions that have never been seen before. ... Read More
Backlinks are extremely important if you want to increase your search rankings. They are “votes” that Google considers when ranking your website. ... Read More
In today’s world, technology has become one of the most important tools, especially in the hospitality industry. It has helped improve services, operation and costs.... Read More
2023 offers many new emerging trends that the hotel industry should adapt to and be aware of. Whether it be with new technologies, enhancing local experiences, bleisure, etc. These are all trends you should be aware of if you work or own a business in the hospitality industry. ... Read More
Covid-19 has impacted many businesses worldwide. It has made an impact on economic growth, leading to a sharp sell-off in markets around the world. It has disrupted the entire chain of traveling businesses and has made it near possible for hotels to come back, but with ease of traveling restrictions, hotels are able to take a step back and work on recovering their businesses after covid.... Read More
Websites are the first place that guests look for when they’re trying to find more information about your hotel. It could be about your location, rooms, pricings, types of amenities, etc. Thus having an easy website design template will help your guests navigate through the questions they’re looking for. ... Read More
Social Media is one of the most important aspects of digital marketing in the hospitality industry. There are different kinds of social media platforms like Facebook, Google, Instagram, LinkedIn, etc. This is because not only does it increase visibility, brand awareness and potential direct bookings from your customers, but it also gives your customers a way to interact directly with you and helps you form a loyal customer base. This is what makes social media unique from other forms of marketing. We have listed 6 reasons why your hotel business needs social media marketing. ... Read More
Do you need a payment solution that will save you time and give your guests more choice and convenience? Web Connection’s Online Payment System does just that. With our online payment system, you can eliminate unsecured, manual payments and give your guests more confidence when they book. ... Read More
Hotel channel manager is an invaluable software in your marketing arsenal. It is a “control room” for all the online channels you use for customer interaction and it allows you to manage room allotment, selling price and reporting as well as all the various booking channels your hotel is connected to.... Read More
