If you own accommodation of some sort, like a hotel, then you should be using a hotel channel management system. Not only is it important that you have your hotel advertised on multiple channels, but it is also important that you can manage all of it in one place. This will help you organize your whole business as well as make processes and bookings easier to manage.
How A Channel Manager Helps
Your front desk staff will need to know about bookings from all channels. Sometimes, when all of the bookings aren’t consolidated into the same place, this can get very confusing and complicated.
Channel management software is going to be the center of operations for your hotel. It will have all your staff and guest information on it. It will basically be doing everything a business should be doing, and organizing it in the most convenient way possible. This software will act as your front desk, as your staff information, as your payroll system, and of course, as your life saver.
Having your booking channels all organized in your management system will make check-ins go a lot faster and bookings feel a lot easier. All your booking platforms will come to one place where you will be notified whenever someone puts down a reservation for a room. You will be able to see all the different platforms you got bookings from, making the booking process a lot faster and easier to handle.
Inventory can be annoying, tiring, and bothersome for business owners. With a hotel management software, an inventory management feature usually comes included. Organized inventory will make everything so much easier to manage. Imagine a system where you can just write down all inventory once and then all you need to do from then on is update it. Everything will be so much easier for you and your guests. Well, with the software, this is exactly what you can do.
You will always know whether you have a room available or not. This can come in handy if you get walk-ins. You will avoid overbooking with this software. Plus, you and your staff will always be informed and updated since it syncs to the cloud in real time. As soon as bookings come in, some software will automatically update it for you right then and there if you are connecting all your online platforms.
No more having to write every single booking down or update your physical calendar on the daily. With hotel management software, dates will be automatically added and synced to your company’s calendar. Changes can be made when needed, and everyone will know about it.
This software will also work as a financial record. Like a cash register, it will allow you to add rooms booked. Then, it will add in the full costs including tax and service fees before giving you the final price. This way, there is no human error to mess up any of the math. The only thing you or your staff has to do is record the data; the software will do the rest.
Web Connection Asia provides website design & digital marketing services for hotels, along with industry-leading software to improve conversions – get in touch today to see how we can help.≪ Back to Blog